This Purchase Policy outlines the specific terms and conditions related to the placing of an order, payment, and transaction integrity on the haguelegacy.online website. This document works in conjunction with our Terms of Service, Privacy Policy, and Returns and Exchange Policy, which you agree to upon making a purchase.
Craftsmanship and Uniqueness: Our products are often handcrafted or involve unique processes. Minor variations in color, texture, or finish are intrinsic to their quality and should not be considered defects. We maintain a high resolution of images and detailed descriptions to accurately represent the items.
Product Information Accuracy: We take every reasonable measure to ensure that all details, descriptions, and prices of products appearing on the Site are correct. However, we reserve the right to refuse orders where product information, including pricing and availability, has been inaccurately published.
Availability: Product availability is continuously updated but not guaranteed. If an item you ordered is no longer available after your purchase, you will be notified promptly, and a full refund will be processed immediately.
Order Submission: Placing an order through our website constitutes an offer to purchase the product(s). This offer is subject to our acceptance and is not binding until confirmed.
Order Confirmation: You will receive an initial email confirmation of your order detailing the items purchased and payment method. This email confirms that we have received your order, but does not constitute acceptance.
Order Acceptance: Acceptance of your order occurs only when we send a second email confirming that the items have been dispatched (shipped) and the payment has been successfully cleared. At this point, the purchase contract is finalized.
Refusal of Transaction: We reserve the right to refuse to process a transaction or refuse service to anyone at any time at our sole discretion. This may occur, for example, due to payment verification issues, high risk of fraud, or concerns regarding unauthorized resale.
Currency: All transactions and prices listed are in [CURRENCY, e.g., Brazilian Reais (BRL) or US Dollars (USD)]. Conversions shown for international currencies are estimates and subject to the exchange rates used by your bank or payment processor.
Taxes and Fees: Prices displayed include applicable Brazilian taxes (ICMS, IPI, etc.). All mandatory taxes will be itemized on your final invoice (Nota Fiscal).
Payment Security: All payment details are handled by secure, PCI-compliant third-party payment processors. Hague Legacy does not store your full credit card details.
Price Errors: While rare, if a pricing error is discovered after your order is confirmed, we will notify you immediately. We will give you the option to reconfirm your order at the correct price or cancel it for a full refund.
Delivery Terms: The delivery of your products is governed by the terms set forth in our Delivery Information.
Title and Risk: Title and risk of loss for all purchased products pass to you upon the carrier's successful delivery of the product and acquisition of the required signature.
Inspection upon Delivery: Given the high value and premium nature of our items, you or your authorized recipient must inspect the packaging upon receipt. If the packaging appears damaged, tampered with, or opened, you should refuse the shipment and contact us immediately, noting the incident with the carrier.
The products sold on haguelegacy.online are intended for use and consumption by the original end-user purchaser only. By agreeing to these terms, you certify that you are purchasing products for your personal use and not for commercial resale. We reserve the right to refuse or cancel any order suspected of being placed for resale purposes.
Your rights regarding order cancellation (Right of Repentance), exchanges, and returns are strictly governed by our Returns and Exchange Policy, in full compliance with the Brazilian Consumer Defense Code (CDC).
For any questions regarding a placed order, payment, or the status of your purchase, please contact us through our dedicated channels:
Email: contact@haguelegacy.online
WhatsApp: +55 (31) 99581-7194
✔️ Produto adicionado com sucesso.
✔️ Produto adicionado com sucesso.
