At Hague Legacy, we recognize that our clientele demands not only exceptional products but also a secure, discreet, and superior delivery experience. We treat every order as a high-value shipment, ensuring meticulous care from dispatch to your doorstep.
We partner exclusively with globally recognized, premium logistics carriers ([SUGGESTED: DHL Express, FedEx Priority, or specialized local courier for high-value goods]) known for their reliability, advanced security measures, and handling of luxury and high-value items.
Discreet Packaging: All orders are shipped in plain, unmarked outer packaging to ensure the utmost discretion and security, without any explicit mention of Hague Legacy or the product contents.
Signature Required: For your protection and ours, all shipments require a signature upon delivery. The carrier will not leave the package unattended.
Insurance: Every shipment is fully insured at the value of the purchase price until the moment of successful delivery confirmation and signature.
Our commitment is to process and dispatch your order swiftly while maintaining our quality control standards.
| Service | Processing Time (Before Dispatch) |
| All Orders | [DEFINE: 1-2 business days] (Subject to payment verification and stock availability) |
Note: Orders placed after [DEFINE: 12:00 PM BRT] will be processed starting the next business day.
We offer various shipping tiers to meet your specific needs. Delivery times are estimates from the moment the order is dispatched.
| Shipping Option | Estimated Delivery Time (After Dispatch) | Service Feature |
| Priority Express | [DEFINE: 1-3 business days] | Fastest air freight, suitable for urgent needs. |
| Standard Secure | [DEFINE: 3-7 business days] | Reliable and cost-effective secure delivery. |
| Same-Day/Next-Day | [DEFINE: Same day or Next business day] | (Only applicable for specific regions like [ADD: São Paulo City, Rio de Janeiro]) |
Delivery times are provided by the courier and may vary due to location, customs procedures, or unforeseen circumstances.
We provide complete visibility of your order from our facility to your hands.
Tracking Number: A tracking number will be emailed to you immediately upon dispatch.
Real-Time Monitoring: Our tracking system provides enhanced, real-time updates through the courier's platform.
Proactive Notifications: We will send notifications regarding estimated delivery windows and any potential delays.
Hague Legacy ships globally. For international orders, please note the following:
Customs, Duties, and Taxes (DDT): The customer is solely responsible for all import taxes, customs duties, and fees levied by the destination country. These charges are typically collected by the courier upon delivery. Hague Legacy is not responsible for calculating or paying these charges.
Customs Documentation: We accurately declare the full value of the order on all customs forms.
In the unlikely event that your package arrives damaged or if there are discrepancies with the delivery:
Visible Damage: If the outer packaging shows significant signs of damage upon arrival, please refuse the shipment and contact us immediately. If you accept it, ensure the courier notes the damage and take clear photographs before opening.
Non-Delivery: If your fully insured package is confirmed lost by the carrier, we will initiate a claim and arrange for a replacement or a full refund promptly.
For any inquiries regarding your delivery, please contact us:
Email: contact@haguelegacy.online
WhatsApp: +55 (31) 99581-7194
Warehouse Address: Rua Dezesseis, 139, São Benedito, Santa Luzia, BR
✔️ Produto adicionado com sucesso.
✔️ Produto adicionado com sucesso.
